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Wednesday
May302012

Clackmannanshire Council joins SEDAR

Clackmannanshire Council Library Service is to join SEDAR, the Scottish consortium of public libraries in sharing the Evergreen library management system. Evergreen will replace an in-house developed system known as OWL that has served the council for many years.

PTFS Europe will provide a range of implementation services, integrating the libraries within the existing SEDAR consortium and providing annual support.

Brian Forbes, Customer Services Manager for Clackmannanshire Council said: "We want to fundamentally improve the way our library service is delivered to our customers, recognising the changing environment in which we now operate. We needed a solution to significantly improve the customer experience, whilst also improving internal processes. We need to do more with less and want to encourage self-serve wherever possible.

"This open source solution offers a cost-effective way forward in sharing services at a time of unprecedented financial pressure on local authorities. It provides an excellent opportunity for councils to work together for our customers and share resources and expertise to improve our service offering. Working in a consortium makes obvious sense, our customers will get a better and more consistent service and we will gain through better use of collective resources - a real win/win."

SEDAR is the Scottish consortium of public libraries originally formed by Stirling Council and East Dunbartonshire Council in 2011 and has now grown to include the Western Isles library Service (Leabharlainn nan Eilean Siar) and most recently Clackmannanshire Council Library Service.

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